Senior Forward Deployed Engineer

As a Senior Forward Deployed Engineer, you will lead the technical integration of the platform directly into customer environments. You will:
- Lead integration projects inside customer environments, connecting the platform to the systems the operator already runs.
- Map customer operational workflows and translate them into platform configurations, data models and automated integrations.
- Build and maintain production agentic AI systems using Model Context Protocol (MCP) to manage tools, context and memory.
- Own onboarding acceleration: configuration, data migration and ingestion pipelines.
- Guide deployments through customer IT and cybersecurity reviews.
- Serve as the named technical contact for assigned accounts.
- Identify repeatable integration patterns and turn them into productization candidates for the core engineering team.
This is a remote role based in LATAM with required travel: expect periodic trips to customer sites in the U.S. of up to two weeks at a time, sometimes as the sole company representative on site.